Returns / Exchanges
Natural slimming center will authorize returns on products that have not been opened or used
and purchased within 30 days. Original shipping charges are not refunded on returned items.
Customers are responsible for all shipping charges back to Natural slimming center on returned
items, and Customers will pay the shipping charges on the replacement or exchange item(s) going
back.
All products returned must: be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the boxes if applicable. Customer is responsible for shipping charges on returned items; Customers will pay for shipping method on replacement or exchange item.
We offer a 14 day refund policy, if you are not 100% satisfied with the goods, we would only
issue a refund if the item is in its original condition, which means the product hasn't been
sized, worn, plastic removed, damaged, scratched or tampered with. The item is returned within
14 days of purchase. (from the day the goods is signed for /received)
After 14 days we may not issue a refund, but exchanges may be acceptable.
All returns are at the customers' own cost.
The refund amount will be the exact amount you paid for the item without shipping fee.
Exchanges will be subject to price difference adjustment (if there is any).
All returns: please contact before returning of the goods to avoid unnecessary costs on both
sides.
If you have any questions regarding returns, shipping, or products, please contact a Customer
Service Representative or by email.