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sarrah	11/11/2009 4:07:05 AM
Hello, I checked my bank statement and i notice that there you charge me more than what you show on your billing. Item: 2 day diet japan lingzhi Quantity: 5 Subtotal: 70.00 USD Shipping free: 21.20 USD Shipping methods: EMS Total: 91.20 USD Payment method: Ctopay this is what you took out of my bank account- 11/05/09 Debit Card W/D -91.59 Comment: WWW.CTOPAY.CC-YH SHENZHEN CN Comment: Date 11/01/09 11/05/09 Debit Card W/D: 0.92 Comment: FOREIGN TRANSACTION FEE CN Comment: Date 11/01/09 Please help me understand why there is a total chare of 92.51 a differece of 1.31? Thank you. here is my order # Order No: NL091101002 Order Date: 11/1/2009 7:41:35 AM
Reply	11/11/2009 9:05:19 AM
hello sarah: The additional fee 1.5 USD Was charged by the visa gateway company,just as the handling fee of the bank.

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sarrah	11/11/2009 3:59:32 AM
Hello, I have two questions, 1. I place my order on 11/1 and the payment has been deducted from my account on 11/5 for two payments. One for the cost of my item and there is another charge for FOREIGN TRANSACTION FEE CN. Why is there a fee for that? 2, it's been more than 5-10 days and I have not recieve my product. You CLEARLY STATES: EMS. We guarantee our shipment is 100% secure,100% no customs problem!Normally,you can get it within 5-10 days! Today is going on the 11 days. I try to to check on your website and it does not show me any thing, beside the tracing #. here is my order # Order No: NL091101002 Order Date: 11/1/2009 7:41:35 AM
Reply	11/11/2009 6:12:10 AM
hello sarah: The additional fee 1.5 USD Was charged by the visa gateway company,just as the handling fee of the bank. Your order tracking number is EE163016702CN.It can be tracked on http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do I am contacting the post office to confirm your order status now!Do not worry,i will reply you tomorrow again!

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Joan	11/6/2009 11:35:18 AM
Hi!!!! i am very worry about my order, is about 6 days that i see is in custom, what happens if they don't delivered to me, and why is taking so long in customs?? Thnx
Reply	11/7/2009 12:34:05 AM
hello joan:Do not worry.we have never been captured by customs of puerto rico!Just wait few days!

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Galina	11/4/2009 11:06:06 AM
Hi, Thank you for fast shipment! I've received my LiDa Daidaihua capsules. But all information on the boxes is only in Chinese. Before ordering from the other companies I could find description of ingredients in English or Russian. This is very important for me, because there are a few formulas, and the new one, without L-carnitine, doesn't work. How can you prove thous capsules have the same ingredients as appeared on your website? Thank you.
Reply	11/5/2009 5:45:19 AM
hello galina:please notice the other side of the lida daidaihua boxes,there are english introduction,About the reality,you can visit the offical site of lida daidaihua www.kmdali.com.there is fake proof mark

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diana santiago	11/3/2009 6:41:28 PM
hi what time package in my house
Reply	11/3/2009 6:45:54 PM
hello diana,your payment have not sucessfull,please try again!AFfter get your payment,the item will be delivered by EMS.About 5-10days can arrive your house!

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salhdeneol	10/31/2009 5:14:04 AM
expected occurred reviews future
Reply	11/1/2009 7:22:01 AM
Thanks for feedback!we will strive to offer the best service to all of customers!

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Galina	10/27/2009 1:46:53 PM
Hi, I sent money for order NL091022003 with Money Gram 1.00p.m. 10/26. All my information I emailed a few hours later. But my file appearing "unpaid" Can you,please, let me know if you resived my money and when product will be chipped. Thank you.
Reply	10/28/2009 12:33:39 AM
hello galina:we get your moeny from bank this midnoon,and we will change your order status as paid.The item will be delivered tommorrow.Do not worry,when we ship it out,the tracking number will be sent to your e-mail!

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joan	10/26/2009 8:02:14 AM
i send the money, can you please delete the two order that appear when i put my email that ends in 5005 and 3008. thnx!!! Next I'm going to buy the slimming cream, hope is good like the meizitang and lida daidahua.
Reply	10/27/2009 1:24:22 AM
hello joan, we have already got your payment!Do not worry ,the unpaid order we will delete!The slimming cream you can try YILI BALO Chilli Body Slimming Cream.It work well and have been texted by our previous customers!

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joan	10/25/2009 6:12:50 AM
I cant do it because routing number said is invalid, i m trying to do by moneybookers but i dont know how to do it
Reply	10/25/2009 6:46:05 PM
hello joan,you can register a moneybookers on www.moneybookers.com and then upload funds from your credit card or bank,last send the money directly our moneybookers account nspayment@yahoo.com

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joan	10/24/2009 6:32:34 PM
Hi!!! Me again, just trying to do a transfer funds but they ask me for the routing number.
Reply	10/25/2009 2:36:11 AM
Our bank information is : Bank name: Industrial and Commercial Bank of China ,shenzhen fenhang swift code:ICBKCNBJSZN Bank number:6222004000103721312 Name: wang wei routing number is swift code:ICBKCNBJSZN

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