Customs

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United States

Our delivery agents have special relations with USA customs. Most of the item can pass the customs easily. Once you get the letter from US customs, please take the picture of the package which contains the delivery note from us and the US customs letter. Send it all to us. We will confirm it and then refund or redeliver the item to you again.


Other Countries

Actually, sometimes we meet with the customs problems with other country or the item was sent back from their local customs, especially some small country. These things occur probability maybe two percentages! We will ship them again or refund all your money back. The redeliver item will change for other shipping methods, such as registered air mail. Even it is slower, but it can past customs smoothly! It has very little chance to be captured again!